Technical Support & Technical Requirements

Technical Support

Self Help & Various Support Resources

Local Help From Online@JSU - Monday through Friday from 8:00 a.m. to 4:30 p.m. Central Time; online@jsu.edu or (256) 782-8172

Canvas Support Team - 24/7 help and support resources available inside the Canvas LMS in the global navigation Help menu (Live Chat, Web Form, Self-Help Guides, and Phone - 877-404-2235)

Help With JSU eMail, MyJSU, etc.Technology Support Center; (256) 782-8324 or techcenter@jsu.edu

Facebook - Stay connected with Announcements, Tips, and Suggestions.

Technical Requirements

For the best course experience within Canvas and other technology, you need to have access to a minimum amount of technology. Each system has certain requirements. Additionally, your specific course may have further technology requirements. Check with your instructor for course-specific needs.