System Status, Known Issues, and Updates
Fall 2024
| Date | Issue | Resolution |
| N/A | Student cannot access textbook in FirstDay. |
Contact the JSU Bookstore for assistance. The bookstore connects all e-textbooks to FirstDay. |
| 8/26/2024 | Zeros appear in the gradebook after an instructor completes a course copy/import. | How to prevent the problem from occuring, and how to resolve it if the issue has already occurred. |
| 8/27/2024 | Screencast-O-Matic does not appear as an option for students using a Google Chromebook | Download the Screencast-O-Matic (ScreenPal) app from the Google Play Store. (Chromebooks are not recommended devices at JSU. Learn more about JSU's laptop policy.) |
| N/A | Students are experiencing issues with Honorlock | Honorlock Resources for Students
|
Fall 2024
| Update | Notes |
| Lucid/Canvas Integration | How do I set up the Lucid Education Suite in my course as an instructor? |
| Studio Integrated into SpeedGrader | |
|
Selective Module Release |