System Status, Known Issues, and Updates
- Issue: Student cannot access textbook in FirstDay.
- Resolution: Contact the JSU Bookstore for assistance. The bookstore connects all e-textbooks to FirstDay.
- Issue: Zeros appear in the gradebook after an instructor completes a course copy/import.
- Issue: Screencast-O-Matic does not appear as an option for students using a Google Chromebook.
- Resolution: Download the Screencast-O-Matic (ScreenPal) app from the Google Play Store. (Chromebooks are not recommended devices at JSU. Learn more about JSU's laptop policy.)
- Issue: Students are experiencing issues with Honorlock.
- Resolution: Honorlock Resources for Students.
- Honorlock Student Tutorial
- Tips for Trouble-shooting Issues with Honorlock
- HonorPrep - A Step-by-Step Guided Tour of Honorlock for Students
- Honorlock 24/7 Support - Live Chat
- Resolution: Honorlock Resources for Students.
- Lucid/Canvas Integration
- Studio Integrated into SpeedGrader
- Selective Module Release
- Smart Search
- Discussion Checkpoints (enabled 5/28/2025)
- Discussion Summary (enabled 5/28/2025)