Grievance Procedure
Regarding academic grievances, all complaints about a course should first be addressed to the instructor. If the instructor cannot resolve the issue to the satisfaction of the student, then the department head of the instructor should be contacted. A letter detailing the students concern must be mailed to the department head. The department head will investigate the issue and contact the student with their solution. If the student is not satisfied with the solution, an appeal can be made to the appropriate dean. The dean will conduct an investigation and report to the student. Again, if the student is not satisfied, an appeal can be made to the Vice President of Academic Affairs. There is no appeal of the VPAA's decision. For full details, please see the Academic Grievances web page.
If a student just wishes to file a complaint about a course or instructor, they can contact the appropriate department head.
If for some reason we are not able to resolve your issue, you may file a complaint with the Alabama Commission on Higher Education or your home state's higher education agency. The state agencies are listed below.
Student Grievance Contact Information by State:
AlabamaAlabama Commission on Higher Education - NC-SARA |
AlaskaAlaska Commission on Postsecondary Education |
ArizonaArizona State Board for Private Postsecondary Education |
ArkansasArkansas Department of Higher Education |
CaliforniaCalifornia Bureau for Private Postsecondary Education |
ColoradoColorado Department of Higher Education |
ConnecticutConnecticut Board of Regents for Higher Education |
DelawareDelaware Department of Education |
FloridaFlorida Department of Education |
GeorgiaGeorgia Nonpublic Postsecondary Education Commission |
HawaiiHawaii Department of Commerce and Consumer Affairs |
IdahoIdaho Board of Education |
IllinoisIllinois Board of Higher Education |
IndianaIndiana Board of Proprietary Education |
IowaIowa College Student Aid Commission |
KansasBoard of Regents |
KentuckyKentucky Council on Postsecondary Education |
LouisianaLouisiana Board of Regents |
MaineMaine Department of Education |
MarylandMaryland Higher Education Commission |
MassachusettsMassachusetts Board of Higher Education |
MichiganMichigan Department of Energy, Labor & Economic Growth |
MinnesotaMinnesota Office of Higher Education |
MississippiMississippi Commission on College Accreditation |
MissouriMissouri Department of Higher Education |
MontanaMontana University System, Montana Board of Regents |
NebraskaNebraska Coordinating Commission for Postsecondary Education |
NevadaNevada Commission on Postsecondary Education |
New HampshireNew Hampshire Postsecondary Education Commission |
New JerseyNew Jersey Commission of Higher Education |
New MexicoNew Mexico Higher Education Department |
New YorkOffice of College and University Evaluation |
North CarolinaNorth Carolina SARA |
North DakotaNorth Dakota State Board for Career and Technical Education |
OhioOhio State Board of Career Colleges and Schools |
OklahomaOklahoma State Regents for Higher Education Oklahoma Department of Education - Private and Career Schools Office |
PennsylvaniaPennsylvania Department of Education, Division of Program Services |
Rhode IslandRhode Island Board of Governors for Higher Education |
South CarolinaSouth Carolina Commission on Higher Education |
South DakotaSouth Dakota Board of Regents |
TennesseeTennessee Higher Education Commission |
TexasTexas Higher Education Coordinating Board |
UtahUtah Division of Consumer Protection |
VermontVermont State Board of Education |
VirginiaPrivate & Out-of-State Postsecondary Education, State Council of Higher Education for Virginia |
WashingtonWashington Higher Education Coordinating Board |
Washington, D.C.Washington DC – Education Licensure Commission |
West VirginiaWest Virginia Higher Education Policy Commission |
WisconsinWisconsin Educational Approval Board |
WyomingWyoming Department of Education |